I always feel like I am being heard. Both Tanya & Walt listen and help whenever I ask for something or have a problem. Although I have been informed of the vastly improved new technology, they do not push when I am not ready to upgrade. They are just there patiently waiting for me when I feel the need to make the change. With Covid going on, the appointments have been stretched out farther than normal, but Tanya accommodated us but having us come in so she could check and clean our aids so we did not have to wait until the next appointment several weeks away. I would recommend this Eugene office and their staff to anyone who is interested.
Teresa OBrien, on Google
I am very pleased with Walt on my hearing loss and fitting of my hearing aids. he is very knowledgeable and thurow.Tonya the receptionist is very helpful and personable. They answered all my questions & concerns. Thank you
Daniel Bachelder, on Google
The experience at the office is as should be, I’m just not happy with the product. I have had to have them repaired a couple times and it’s not cheap. They’re the in-ear canal style made by Starkey. I’m presently in Alaska and won’t be back until late October and having more issues with one. These cost $6,000 and I have spent another couple thousand on a lost one and repairs☹️
[email protected] yada, on Google
This office is really good. I was very hesitant to begin using hearing aids, and they did not pressure me at all. They are genuinely interested in improving your hearing, and not simply in making a sale. The follow-up is quite good. It's been a year and a half since my first visit, and the maintenance on my hearing aids is done promptly and cheerfully. Tanya at the front desk is especially helpful!
Sarah Moulton, on Google
I have been very pleased with Walt as he has worked with me in all aspects of my haring loss and fitting of my hearing aids. Tonya the receptionist is very helpful and personable when you walk in the door and when you leave. They answer all my questions & concerns. Thank you
Becky Schmitt, on Google

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