At Willoughby Hearing we can offer you a solution – the best hearing care available. We will do our best to help you and we will treat you with utmost professionalism, courtesy and respect.
Taking care of our patients is at the heart of everything we do. From your first visit to ongoing care, our team is here to make you feel comfortable, heard, and supported every step of the way.
See what patients in Eugene, OR have to say about their experience with Willoughby Hearing.
Absolutely awesome service
The staff at Willoughby hearing is terrific.Tanya is absolutely wonderful to work with. She is patient, and kind. I explained that I was really struggling with the mechanics of my new hearing aids because they are so small I found them hard to clean, changing the battery was difficult, etc., so I wasn’t wearing them. She took the time to go through the steps of everything again slowly and thoroughly. She allowed my wife to come in and watch. She also allowed me to record the session. She also gave me resources to contact if I need help any time. I’m wearing these hearing aids and I feel very confident that I’ll be able to take care of them on my own from now on.
Absolutely top notch! Friendly, helpful, knowledgeable, and human… if that makes sense. I had an issue with my Left H.A. and they had me in the same day. It was still under warranty (3 yrs?). They set me up with a loaner pair until mine are repaired. I recommend Willoughby 100%.
Tanya and Audiologist did my hearing aid fitting today. My hearing aids worked amazing. I can hear like a K9 German Shepard with extreme clarity. I scored a high score on the hearing test with my hearing aids on the right volume. A ginormous difference and complete life changing experience. Tanya relates well and shows with complete detail how to use and adjust, clean, and charge your hearing aids. Exceptional staff overall and I am very happy being referred to them as a Veteran. Willoughby Hearing has taken outstanding care of me as a Veteran and has helped me through this entire process. I highly recommend them for all your hearing care.
I had a wonderful experience at Willoughby Hearing. Tanya was friendly and knowledgeable. She explained each step to me, as we proceeded through my hearing evaluation. I will definitely recommend Willoughby Hearing to all my friends and family.
Very friendly and professional staff, well organized and explained everything thoroughly. Very impressed.
I’m a Veteran and I have never had follow-up care for my hearing aids. I always gave up because of no support. They have helped me so much. The tube that goes into my ear would not stay in so I had molds made for them. My tinnitus is not as noticeable when I’m wearing them.
Willoughby Hearing provides a wonderful service for people with hearing loss. Tanya at Willoughby Hearing, has been very helpful to me. After receiving new hearing aids, it takes time to acclimate to hearing sounds you haven’t heard for many years; Tanya really listens to my concerns, explains everything clearly, making adjustments as needed to make my hearing the best it can be. I very much appreciate the care I receive at Willoughby Hearing.
Always top notch care.
Very professional and caring staff. They are a pleasure to work with. Made me feel comfortable and solved all my hearing issues…Thank you
They know what they are doing great place.
Excellent very professional exceptional customer service care
I felt their concerns were sincere regarding my hearing and to my estimate a great job was performed.
As a veteran receiving veteran hearing services I think Willoughby hearing is wonderful. Really great staff.
I had an exceptional experience at Willoughby Hearing in Eugene. Tanya was wonderful from start to finish. She made me feel like she was helping a valued family member rather than simply assisting a customer. Her explanations were genuine, warm, and easy to understand, and I never felt rushed or pressured. It was clear that she truly cared about making sure I understood my options and felt comfortable with my decisions. That kind of personal attention and compassion is hard to find. I highly recommend Tanya and the Willoughby Team to anyone looking for knowledgeable, caring, and genuinely personalized service.
Tanya was wonderful. And so patient when we visited. The whole office was a great help and even worked around or very short timeframe.
My husband and I were provided thorough, free, hearing assessments with explanation of results, including graphs of hearing ranges. My husband was fitted with newer hearing aid technology that is making a “sound” difference. Thank you
My experience with Willoughby Hearing has been absolutely 100% remarkable and enjoyable! I have received outstanding service every time. I so appreciate everyone there. Thank you.
Excellent service and very nice staff
Very thorough and very kind throughout my appointment. They have proper equipment for thorough hearing exams and a good selection of hearing aids.
I feel very well taken care of by Willoughby Hearing. It was the most thorough and extensive hearing evaluation I’ve ever had. Good options were presented. Tanya was both extremely competent and very personable. Great visit all around.
Hard of hearing? Definitely a wonderful place to go for hearing improvement.
Out team is dedicated to helping people reconnect with the sounds that matter most. Book your hearing consultation today.
Our team is dedicated to helping people reconnect. Explore resources and discover your options when you’re ready.