Reviews

Walt is very good at what he does. Makes my Dad feel at ease. Cleaned Dad's ears and I could watch the insides of my Dad's ear while Walt carefully and meticulously cleaned out the wax. Thanks Walt. Tanya is very friendly and listens to my Dad's war stories.

Had a great visit. Clear explanation of procedures, tests, and results. Viewed an interesting video about the debilitating effects of hearing loss on older people, explaining how brain function can deteriorate due to the daily stresses of life for people suffering from hearing loss. All attention was on my issues, never felt rushed so they could get to the next client. All questions answered clearly and completely in a way that I could understand. Five stars, for sure.

I love the whole experience. I was not left out on the best interest of my health or what to expect. Everyone was so nice. I saw Walt Stemler, last Friday, 19th and would like to say his professionalism was superb and he was very knowledgeable about the workings of all areas of ears and it gave me comfort to move forward now with Walt. I am looking forward to working with him soon and get my hearing problem resolve for a better future.

I highly recommended Willoughby Hearing for your hearing aids. The staff is very attentive, and their customer service is excellent. Walt is the audiologist you would want to have for your hearing aid needs. He is very professional and knows his craft and will take care of you. I have been going to Willoughby Hearing for many years. One friend asked me for recommendations for a hearing aids for a friend once I volunteered that I wore hearing aids. I recommended Willoughby Hearing and the information was relayed to her. Later on she said her friend could not been happier after going to Willoughby Hearing. Give Willoughby a chance, you will not regret it. Update Oct 2022 have been a client of Willoughby Hearing for five years now. I was impressed how Walt conducted my hearing exams and his knowledge of the hearing aids that would address my hearing loss. He explained the cause of my hearing loss in easy-to-understand terms why some hearing aids would be good for my situation. I was always at ease when he cleaned out my earwax and adjusting the hearing aids and installing firmware updates as needed. I have been so satisfied with my experience at Willoughby Hearing, that when my spouse wanted to have her hearing checked out, it was a no brainer to go to Willoughby Hearing and have Walt do the exam. She was also impressed with Walt’s knowledge and his mastery of his craft. During her exam, Tanya was able to address a warranty issue on my hearing aids and was able to fix the problem in a quick manner and install a massive firmware update on my hearing aids. I was impressed with Tanya in assisting me with my issue. Client attention and good customer service are evident here. I